Stop losing jobs because no one
replied fast enough.
KarrotsKode answers calls, WhatsApp, SMS, and web messages, remembers what each customer asked, and shows you which opportunities need action today.
Virtual receptionist + memory + follow-up for Australian businesses that can't afford to leave inquiries behind.
Built in Perth for Australian service businesses.
Opportunities today (Perth)
Front Desk active
ready to respond
KarrotsKode:
Of course. I can capture your details, understand your intent, and create an opportunity ready for follow-up.
Incoming inquiry
“Hi, I need an appointment for tomorrow.”
Opportunity created
Callback recommended
Returning customer detected
Keep working.
KarrotsKode handles the first response.
While you serve customers, KarrotsKode can answer calls, WhatsApp, SMS, and web inquiries, capture details, and create the next action for your team.
By submitting, you agree that KarrotsKode may contact you for this demo.
The problem isn't your service.
It's the late response.
Missed calls
When you're busy, the customer calls someone else. Don't lose clients just because you're in a meeting or driving.
Forgotten WhatsApps
An unanswered message turns into a lost sale. Your prospects expect an instant response or they'll keep looking.
Pending follow-ups
The client asked for a price, but no one ever wrote back. KarrotsKode keeps the conversation alive until the close.
The five parts of KarrotsKode Front Desk.
Integrated tools to make sure no customer is ever ignored.
Missed Enquiry Recovery
Captures calls, WhatsApp, SMS and web messages before they become lost jobs.
Customer Memory
Keeps a simple business summary of what the customer asked, what was promised and what remains pending.
Booking Request
Collects service, date, time, location or appointment details and prepares the request for confirmation.
Follow-up Recovery
Detects customers who asked for price, quote, appointment or callback and creates next actions.
Daily Opportunity Brief
Gives the owner a daily summary of the most important customers and opportunities requiring action.
Later, Front Desk can expand into KarrotsKode Virtual Workforce OS with sales, operations, marketing and support teams.
See how one enquiry becomes coordinated work
Behind every fast response is a complete process. Front Desk captures the request, coordinates the right digital workers, asks for human approval when required and records the outcome.
Your AI Front Desk in Action
Watch every customer enquiry move from first contact to qualification, booking, approval and follow-up — automatically.
Calculate how much responding late costs you
How much money is slipping away every month in Australia?
Estimated example
Estimated Monthly Loss
AUD $1,200
Lost opportunities: 16 inquiries per month
Potential Recovery (AUD)
Inquiry Loss Breakdown
Potential Benefit
If KarrotsKode recovers just 30%: +AUD $360/month
Sell outcomes first. Activate channels as needed.
| Channel | Customer-facing value | MVP priority |
|---|---|---|
| Fast replies, lead capture, memory, booking requests and follow-up. | CORE | |
| Phone | Answer calls, capture intent, summarize missed enquiries and escalate urgent cases. | CORE |
| Web Assistant | Convert website visitors into enquiries, bookings or callbacks. | CORE |
| SMS | Confirmations, reminders, short follow-ups and callback prompts. | CORE |
| Longer follow-ups, quote requests and support messages. | NEXT | |
| Instagram / Facebook | DM handling, social lead capture and review/reputation workflows. | NEXT |
| Orb / Avatar | A visual AI front desk demo on the website. Makes the product feel alive. | DEMO LAYER |
Your Front Desk, configured around your business.
Tell us how your business responds, sells, books and follows up. The KarrotsKode Setup Assistant will recommend the right team, channels and rules, let you test the result, and prepare everything for your Front Desk.
A few details help us adapt the language, hours, location and recommendations.
Each worker has a clear mission, outputs and boundaries.
See how one enquiry becomes useful work inside your Front Desk.
The recommendation follows your workers, channels and outcomes.
Track payment, setup, channel access, tests and launch readiness.
Front Desk Starter
Scoped after demo
- check_circleWeb Assistant
- check_circleWhatsApp or SMS starting setup
- check_circleBasic customer memory
- check_circleCallback capture
- check_circleHuman handoff
- check_circleDaily Opportunity Brief
- check_circleOpportunity dashboard access
Best for: Solo Operators & Small Retail
Front Desk Growth
Scoped after demo
- check_circleWhatsApp, Web Assistant, SMS
- check_circlePhone optional
- check_circleBooking requests
- check_circleFollow-up recovery
- check_circleCustomer memory
- check_circleAlerts and handoff rules
- check_circleDaily Opportunity Brief
- check_circleOpportunity dashboard
Best for: Growing clinics and service teams
Front Desk Operations
Scoped after demo
- check_circlePhone, WhatsApp, SMS, Web Assistant
- check_circleHuman handoff rules
- check_circleBooking workflow
- check_circleFollow-up workflow
- check_circleCustomer memory
- check_circleDaily Opportunity Brief
- check_circleOperations-ready dashboard
- check_circleIntegration planning
Best for: Established teams & operations-ready setup
Detailed Comparison
| Features | Starter | Growth | Operations |
|---|---|---|---|
| Web Assistant | Included | Included | Included |
| Optional | Included | Included | |
| SMS | Optional | Included | Included |
| Phone | Later | Optional | Included |
| Customer memory | Basic | Standard | Advanced |
| Opportunity dashboard | Included | Included | Included |
| Booking requests | Basic | Included | Advanced |
| Follow-up recovery | Basic | Included | Advanced |
| Human handoff | Included | Included | Advanced |
| Daily Opportunity Brief | Included | Included | Included |
| Custom knowledge setup | Basic | Standard | Advanced |
| Integration planning | Later | Optional | Included |
| Best for | Solo Operators | Clinics | Busy Teams |
Meet your first virtual team
Reception Team
Available 24/7 to respond and capture intent.
Phone, WhatsApp, Web, SMS
Sales Team
Specialized modules for sales follow-up.
WhatsApp, Web, Email
Booking Team
Intelligent agenda management.
WhatsApp, Phone, SMS
Support Team
Resolution of FAQs and support tickets.
Web, WhatsApp, Email
For businesses where a late response costs a sale.
Tradies
Carpet cleaning in Subiaco.
Clinics
Capture appointment requests and route sensitive messages to a human.
Restaurants
Manage dinners in Fremantle.
Property Managers
Inspections in Joondalup.
Consultants
Appointments in Cannington.
Local Services
Instant 24/7 responses.
Questions before installing Front Desk?
Here are the practical questions most Australian service businesses ask before trying KarrotsKode.
Is this just a chatbot?
No. KarrotsKode Front Desk is designed to answer, capture context, create opportunities, trigger follow-ups and show what needs action today.
Can it handle phone calls?
Phone is part of the Front Desk roadmap and can be enabled depending on the setup. The system is designed to capture calls, missed enquiries and callback requests.
Does it work with WhatsApp?
Yes. WhatsApp is one of the core channels for fast replies, lead capture, memory and follow-up.
Do I need existing software?
No. KarrotsKode includes a lightweight customer memory and opportunity dashboard. Integrations can be added later.
What happens when the AI should not answer?
It creates a human handoff with reason, priority, summary and recommended next action.
Is this built for Australia?
Yes. The product is being built first for Australian service businesses, starting from Perth.
Start by not losing the next customer.
Install the Front Desk, capture inquiries, remember customers, and turn pending tasks into clear actions across Australia.